Frequently Asked Questions
Find answers to common questions about FlashQuizAI.
General3
FlashQuizAI is an AI-powered platform designed for educators and students to create, manage, and share educational content like quizzes and flashcards. Our platform uses artificial intelligence to help generate high-quality learning materials from your existing content, saving you time and enhancing the learning experience.
FlashQuizAI is designed for anyone involved in education or learning, including K-12 teachers, university professors, students, corporate trainers, and educational institutions. Whether you're creating content for a classroom, studying for exams, or managing corporate training, our platform adapts to your needs.
What sets FlashQuizAI apart is our advanced AI that can analyze your teaching materials and automatically generate relevant quizzes and flashcards. This saves significant time compared to manual creation. We also offer customizable virtual classrooms, detailed analytics on student performance, and seamless integration with existing learning management systems.
Account & Billing4
Creating an account is easy! Click the "Sign Up" button on our homepage, enter your email address, create a password, and follow the on-screen instructions to complete your profile setup. You can sign up using your email or through Google or Facebook authentication for faster access.
We offer three subscription tiers: Free, Basic, and Premium. The Free tier allows limited content creation and basic features. The Basic plan ($9.99/month) includes more content creation, all question types, and basic analytics. The Premium plan ($19.99/month) unlocks unlimited content, advanced analytics, priority support, and all premium features. Annual billing provides a 20% discount.
To change your subscription, go to "Account Settings" and select the "Subscription" tab. From there, you can choose to upgrade to a higher tier or downgrade to a lower one. Changes to a higher tier take effect immediately, while downgrades will apply at the end of your current billing cycle.
To cancel your subscription, go to "Account Settings," select the "Subscription" tab, and click "Cancel Subscription." Follow the prompts to complete the cancellation. Your account will remain active until the end of your current billing period. You can continue using the free tier after cancellation.
Creating Content4
Our AI analyzes your uploaded materials (PDFs, documents, slides) to identify key concepts, facts, definitions, and relationships. It then applies educational principles to create diverse question types targeting different cognitive levels. The AI considers subject area, difficulty level, and learning objectives to generate relevant and effective quiz questions and flashcards.
FlashQuizAI supports multiple file formats including PDF (.pdf), Microsoft Word (.docx, .doc), PowerPoint (.pptx, .ppt), plain text (.txt), and rich text format (.rtf). We recommend using structured documents with clear headings and formatting for optimal AI analysis and content generation.
Absolutely! While our AI creates high-quality content, you maintain complete editorial control. After generating quizzes or flashcards, you can edit any question, modify answers, adjust difficulty levels, add explanations, or completely rewrite content as needed. The AI provides a starting point that you can refine to perfectly match your learning objectives.
The number of quizzes and flashcards you can create depends on your subscription plan. Free users can create up to 5 quizzes and 10 flashcard sets. Basic subscribers can create up to 50 quizzes and unlimited flashcard sets. Premium users have no limits on content creation.
Classes & Students3
To create a class, go to the "Classes" section in your dashboard and click "Create New Class." Enter a name, description, and optional settings like grade level or subject. You can then invite students via email or share a class code. Once created, you can assign quizzes, monitor progress, and communicate with students all in one place.
Students can join your class in two ways: 1) Via email invitation - they'll receive a link to join directly, or 2) Using a class code - you share the unique code displayed in your class dashboard, and students enter it after logging into their accounts. Students need their own FlashQuizAI accounts, which are free for participants.
To assign a quiz, navigate to your class dashboard, select "Assignments," and click "Create Assignment." Choose a quiz from your library, set availability dates, time limits, and any special instructions. You can assign to the entire class or select specific students. Students will be notified of new assignments, and you'll receive results as they complete them.
Technical Support3
FlashQuizAI works best on recent versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for optimal performance and security. Internet Explorer is not supported.
To reset your password, click "Forgot Password" on the login page. Enter your email address, and we'll send a password reset link. Click the link in the email and follow the instructions to create a new password. For security reasons, reset links expire after 24 hours.
If you're experiencing slowness, try these steps: 1) Refresh the browser page, 2) Clear your browser cache and cookies, 3) Check your internet connection, 4) Close unnecessary browser tabs or applications, 5) Try a different browser. If problems persist, contact our support team with details about what you were doing when the slowness occurred.
Privacy & Security3
We take data security seriously. All data is encrypted in transit (HTTPS) and at rest using industry-standard encryption. We implement strict access controls, regular security audits, and follow best practices for secure development. Your content belongs to you, and we don't share it with third parties without your permission.
Yes, FlashQuizAI is designed to be FERPA compliant for educational institutions in the United States. We act as a "school official" with legitimate educational interests as defined by FERPA. We don't use student personal information for anything other than providing our service, and we provide tools for schools to comply with parental/student data access requests.
Student privacy is a top priority. We collect only the information necessary to provide our service. For students under 13, we require parental consent and collect minimal data in compliance with COPPA. We never sell student data, use it for advertising, or create student profiles unrelated to educational purposes. Our detailed privacy policy explains all data practices.
Still Need Help?
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